Privacy Policy

1. Introduction
1.1 Blood Brothers Stoves is committed to protecting your privacy. Please read this Privacy Policy carefully, as it outlines how we collect, use, and safeguard your personal data.
1.2 Blood Brothers Stoves is located at Unit 11 Brookfield Way, Brookfield Industrial Estate, Tansley, Matlock, Derbyshire, DE4 5ND.
1.3 This policy applies to the information we collect from:

• 1.3.1 Visitors to our website

• 1.3.2 Individuals who do business with us or sign up for our services

2. Information We Collect
When you interact with us or register for our services, we may collect the following personal information:
2.1 Full name
2.2 Contact details including postal address, email address, website address, IP address, browser type, operating system, and phone number

3. How We Use Your Information
3.1 We collect this information to provide the services you request and to manage our relationship with you. We may also use it to contact you regarding services or products that may be of interest, if you have consented to such communication.
3.2 We may compile anonymized, aggregate statistics on website usage to help us improve our site and services. These statistics do not identify individual users and may be shared with third parties.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?
Cookies are small text files that are stored on your computer or device when you visit a website. They are widely used to help websites function effectively, improve user experience, and provide information to the site owners.

4.2 How We Use Cookies
Our website uses cookies to:

• Recognise when you return to our website

• Store your preferences and settings

• Improve website performance and usability

• Collect analytical data to understand visitor behavior and traffic patterns

• Enable certain features such as contact forms and embedded content (e.g., maps, videos)

• Support advertising and marketing activities (where applicable)

4.3 Types of Cookies We Use

We may use the following types of cookies:

• Strictly Necessary Cookies: These are essential for the website to function properly, such as enabling navigation or access to secure areas.

• Performance and Analytics Cookies: These collect anonymous data on how visitors use our site (e.g., page views, bounce rates) and help us improve the content and navigation.

• Functionality Cookies: These remember choices you’ve made (e.g., language preferences) and enhance your experience on the site.

• Targeting or Advertising Cookies (if used): These cookies track browsing habits and may be used to deliver relevant ads or limit the number of times you see an ad.

4.4 Third-Party Cookies
Some cookies may be set by third-party services we use on our website, such as Google Analytics or embedded content from social media platforms or YouTube. These third parties may collect information about your visit to our site and use it according to their own privacy policies.

4.5 Managing Your Cookie Preferences
You have control over the cookies placed on your device. You can:

• Set or amend cookie preferences through the cookie consent banner or settings when you first visit our site

• Disable cookies entirely by adjusting the settings in your browser

• Delete cookies stored on your device at any time via your browser settings

Please note that disabling certain cookies may impact your experience and functionality of the site.

4.6 Consent to Use of Cookies
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. By continuing to use the site without changing your settings, you consent to our use of cookies as described in this policy.

4.7 More Information
If you would like more information about how we use cookies or how to manage your settings, please contact us at info@bloodbrothersstoves.com.

5. Data Security
5.1 We employ a range of security measures and technical safeguards to protect your personal data, which is accessible only via encrypted connections from our secure locations.
5.2 While we strive to protect your personal information, please note that internet data transmission is not completely secure. Therefore, we cannot guarantee the security of any data sent to or from us via the internet.

6. Accessing and Updating Your Information
6.1 You have the right to request a copy of the personal information we hold about you. Please email info@bloodbrothersstoves.com to make a request. A small fee may apply.
6.2 To keep your data accurate and current, please notify us of any changes (e.g., name, email address) by emailing info@bloodbrothersstoves.com. You may also request corrections or the removal of inaccurate information.

7. Consent
7.1 By providing your personal information to us, you consent to the collection and use of your data as outlined in this policy.

8. Updates to This Privacy Policy
8.1 We regularly review our Privacy Policy. Any updates will be posted on this page and, where appropriate, communicated on other parts of our website. This policy was last updated on [Insert Date].

9. Contacting Blood Brothers Stoves
9.1 If you have any questions or comments about this Privacy Policy or how we handle your data, please contact us at info@bloodbrothersstoves.com.

10. External Links
10.1 Our website may contain links to other websites. This Privacy Policy applies only to our website. If you follow a link to another site, please review their privacy policy.